Widget Customization

All visual settings are configured in the Project Builder in your dashboard. Changes are reflected in the live preview as you edit and applied to your site when you click Publish changes.

Project Builder: customization panel with live preview
SettingDescriptionLimit
Brand colorPrimary color for the chat button, header, and sent messages.Any hex color
LogoShown in the widget header. PNG, JPEG, or WebP.512 KB max
Welcome messageDisplayed as the first message when the widget opens, before the visitor types anything.200 characters
Greeting bubbleShort text shown in a speech bubble above the chat button. Leave empty to hide it.100 characters
Require emailWhen on, visitors must enter their email before sending a message. When off, anonymous messaging is allowed.Toggle