Tawk.to pricing: what you'll actually pay
Last updated October 19, 2026
Tawk.to gives the core product away: live chat, ticketing, a knowledge base, and unlimited agents. It makes money on add-ons, each priced and billed on its own.
So “free” is where you start, not what you pay. Most teams that stay end up paying for at least branding removal, and the bill grows with each add-on.
Bubblegram includes branding removal and AI credits in one plan. Starter is $9/mo. Start free, no card needed.
Want the full feature comparison? See the Tawk.to alternative page, compare Crisp and Tidio pricing, or read Tawk.to vs Crisp.
Tawk.to pricing breakdown
- Unlimited agents and sites
- Unlimited concurrent chats and history
- Ticketing system
- Hosted knowledge base
- Basic CRM and visitor monitoring
- "Powered by tawk.to" badge shown
- Removes the "Powered by tawk.to" badge
- No other features unlocked
- AI replies, priced by message volume
- Does not include branding removal
- In-widget video and voice calls
- Does not include branding removal or AI Assist
Hidden costs
Each add-on is billed separately and there's no all-in-one plan. Branding removal plus AI Assist is $58/mo on a product marketed as free.
Tawk.to also sells access to its own trained agents to staff your chat for you, priced at roughly $1/hr. It's easy to miss on the pricing page since it's framed as a service, not a plan.
What you'd actually pay
| Scenario | Tawk.to | Bubblegram |
|---|---|---|
| 1 site, branding removed only | $29/mo | $9/mo |
| 1 site, branding removed + AI replies | $58/mo | $9/mo (500 AI credits included) |
What Bubblegram costs
- 1 website
- 100 conversations/mo
- 50 AI credits to try
- 3 websites
- Unlimited conversations
- 500 AI credits/mo
- No branding
- 5 websites
- Unlimited conversations
- 2,000 AI credits/mo
- Email channel
No seats or per-message fees. See the full pricing page.
The bottom line
When Tawk.to's pricing makes sense
Tawk.to makes sense if the badge doesn't bother you and you don't need AI. Then live chat, ticketing, a knowledge base, and unlimited agents cost nothing.
When it doesn't
It gets expensive once you want a clean widget and AI replies. Each add-on is billed on its own, so the free tool ends up costing more than most paid ones.
Common questions
Is Tawk.to's free plan really free forever?
Yes, for the core product: live chat, ticketing, a knowledge base, and unlimited agents and sites. Removing the badge, AI Assist beyond the small free tier, and video calls are paid add-ons.
Does Tawk.to charge per seat?
No. Agent seats are unlimited on every plan, including free. The cost lives entirely in the add-ons, not in team size.
Can I buy just branding removal without the other add-ons?
Yes, each add-on is sold and billed independently. You can pay $29/mo for branding removal alone without AI Assist or video.
How does Tawk.to's pricing compare to Bubblegram's?
Bubblegram Starter is $9/mo for 3 sites, with no branding and 500 AI credits a month included. On Tawk.to, branding removal alone is $29/mo, and AI Assist is billed on top.
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