Live chat for ecommerce.
Powered by Telegram.

Add it to your storefront today
and every buyer conversation happens in Telegram.

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Fernweh Typically replies instantly
Does this ship to Canada, and how long does it take? 12:18
Yes, Canada ships in 5-7 business days via DHL Express. 12:19
Message... Does this ship to Canada, and how long does it take?
S
shopper92@gmail.com 1 message 2 messages 3 messages
B
Bubblegram admin

shopper92@gmail.com

📄 /product/backpack
💻 iPhone · Safari
🇨🇦 CA
📌 12:17
B
Bubblegram admin

Does this ship to Canada, and how long does it take?

12:18

Yes, Canada ships in 5-7 business days via DHL Express.

12:19
Write a message... Yes, Canada ships in 5-7 business days via DHL Express.
One tag, any storefront

Drop it into Shopify, WooCommerce, or a custom build. No plugin to maintain.

Thread per shopper

Every shopper gets their own topic with the product page, email, and device attached.

Reply mid-checkout

A shipping or sizing question gets answered before the tab closes.

🛒 Catch cart questions
before checkout.

Every message shows the page, device, and country.
A shipping question at checkout is a sale on the line.

L
lukas@werkstatt.de 4 messages
Today
B
bubblegram admin

lukas@werkstatt.de

📄 /checkout
💻 Windows · Chrome
🇩🇪 DE
10:32
B
bubblegram admin

Can we pay by invoice? We need a proper VAT receipt for our bookkeeping.

10:32

Of course. I'll send a Stripe invoice to your email with VAT included.

10:34
B
bubblegram admin

Perfect, that works. Going ahead with the annual plan.

10:35
Write a message...

⚡️ Set up in minutes.

Three steps and you're live.

Create a Telegram group

Enable Topics in your group settings and add the bot as an admin.

Register your site

Add your domain in the dashboard and grab your widget code.

One line of code

Add it to any page and you're live.

✨ Make it yours

Adjust colors, logo, and messaging from the dashboard.
Every change reflects in the live preview before you publish.

Project Builder showing widget customization options alongside a live preview

Common questions

Does it slow down my storefront?

No. The widget loads async and is under 50kb, so it won't touch your page speed score.

Can I see what page a shopper is asking from?

Yes. Every message in Telegram shows the page, device, and country, so you know if they are stuck on a product page or at checkout.

Does this replace my helpdesk?

If you're only using email or a ticket queue for pre-purchase questions, yes. Bubblegram is built for fast, one-off replies, not ongoing case management.

What if I get a question after hours?

It waits in your Telegram group. Reply whenever you're back and the shopper sees it next time they're on your site.

How much does it cost?

Free for one store. Multi-site support is $10/mo.

Answer the shopper.
Not the ticket queue.

Pre-purchase questions need a fast reply, not a support case. Bubblegram routes them to Telegram so nothing sits in a queue.

Start for free