Bot commands
Send these in your Telegram group. /close and /draft work inside a customer’s topic.
| Command | What it does |
|---|---|
/close | Close the conversation. It reopens if the customer writes again. |
/draft | Toggle draft mode for this topic. While on, anything you type here stays a draft and isn’t sent to the customer. Toggle it off (or use the button on the message) to send normally again. |
/status | Show which project this group is connected to. |
/unlink | Disconnect this group from the project. Conversations stay in your inbox. |