Looking for a Tawk.to alternative?
Last updated July 3, 2026
Tawk.to is the default recommendation whenever someone asks for a free live chat widget. Unlimited agents, unlimited sites, ticketing, a knowledge base, and visitor monitoring, all at no cost. For a product with no price tag, it covers a remarkable amount of ground.
The tradeoff is where your conversations live. Every visitor message lands in Tawk.to’s own dashboard or their mobile app. If you’re a support team that keeps a dashboard open all day, that’s fine. If you’re a founder or small team that already has Telegram open and doesn’t want another tab to babysit, it’s friction.
The TL;DR
Tawk.to is a genuinely capable free tool with features most paid competitors charge for. Bubblegram is a narrower tool that does one thing differently: it routes messages to Telegram instead of a proprietary inbox. The question is whether you need the breadth of Tawk.to’s feature set or would rather reply from an app you already check every few minutes.
If this sounds like your setup, you can try Bubblegram free at dash.bubblegram.co. No credit card needed.
Why people switch
The dashboard tax. The most common complaint on G2 and Reddit isn’t about Tawk.to’s features. It’s about having to check another app. Teams report missing messages because nobody had the Tawk.to tab open, or because the mobile app notification didn’t fire. With Bubblegram, a visitor message is a Telegram message. If you have Telegram notifications on, you see it.
Branding removal costs more than expected. Tawk.to’s free plan shows “Powered by tawk.to” on the widget. Removing it is $29/mo, billed as an add-on, not a plan upgrade. That’s $348/year to remove a badge. Bubblegram Pro removes branding at $10/mo ($120/year) and includes widget customization on top of that.
The mobile app. Tawk.to’s mobile app has a 3.2-star average on the App Store, with frequent complaints about notifications failing to deliver, conversations not syncing, and the app crashing mid-reply. If your primary use case is replying on mobile, this matters. Telegram’s mobile app, by contrast, is something you probably already trust with your daily communication.
Add-on stacking. Tawk.to’s free plan is genuinely free, but feature unlocks are priced individually. Branding removal ($29/mo), AI Assist ($29/mo), and video chat ($29/mo) each come as separate add-ons. A team that wants all three is paying $87/mo for what started as a “free” tool. Bubblegram doesn’t have those features, but its pricing doesn’t grow in unpredictable steps either.
What Tawk.to does better
Bubblegram doesn’t have ticketing, a knowledge base, visitor analytics, canned responses, or AI-assisted replies. It doesn’t try to. If you need to track support requests as tickets, build a self-service help center, or see which pages a visitor browsed before they messaged you, Tawk.to has all of that built in and it’s free.
If you need any of those features, Tawk.to is the better fit. Bubblegram is for teams that only need the chat widget part and want replies routed somewhere they already are.
Also considering Crisp, Tidio, or Chatwoot? We compared those too. Want the pricing math specifically? See our Tawk.to pricing breakdown, or the direct Tawk.to vs Crisp comparison.
Pricing at a glance
See the full breakdown on our pricing page.
Feature comparison
| Feature | Bubblegram | Tawk.to |
|---|---|---|
| Reply directly from Telegram | ||
| Free tier available | ||
| Visitor analytics dashboard | ||
| Built-in ticketing system | ||
| Knowledge base builder | ||
| Remove branding for under $10/mo | ||
| Flat pricing (no add-on stacking) | ||
| Setup under 5 minutes | ||
| Canned responses | ||
| Widget customization |
What people like about Tawk.to
- Completely free live chat with unlimited agents and properties
- Ticketing and knowledge base included on the free plan
- 24/7 live chat support even on the free tier
- Detailed visitor analytics and real-time monitoring
Common complaints about Tawk.to
- No native Telegram integration for replies
- Every reply happens in Tawk.to's own dashboard or app
- Removing branding costs $29/mo as a separate add-on
- Mobile app is frequently cited as unreliable in reviews
Switch to Bubblegram if
You already live in Telegram and want to reply to site visitors from the same app. You don't need ticketing, analytics, or a knowledge base. You just need messages routed somewhere you'll actually see them.
Stay with Tawk.to if
You need a full support suite: ticketing, knowledge base, visitor analytics, canned responses. Tawk.to gives you all of that for free. If a dashboard-based workflow is fine for your team, it's hard to beat.
Common questions
Is Tawk.to really free?
The core live chat is free with unlimited agents and sites. You pay for add-ons: removing branding is $29/mo, AI Assist is $29/mo, video and screen sharing is $29/mo. These stack, so a fully featured setup runs $87/mo or more.
Does Tawk.to integrate with Telegram?
Not for two-way replies. You can set up email notifications from Tawk.to, but replying to a visitor means opening the Tawk.to dashboard or their mobile app. There's no way to reply from Telegram itself.
How does Bubblegram's pricing compare to Tawk.to's add-ons?
Bubblegram Pro is $10/mo flat for up to 10 sites, which includes branding removal and widget customization. Tawk.to's branding removal alone is $29/mo, and that doesn't include AI Assist or video features.
Can I migrate from Tawk.to to Bubblegram?
Swap the embed script, connect a Telegram group, and you're live. There's no conversation history migration since they're different systems, but new conversations start flowing immediately.
What does Bubblegram not do that Tawk.to does?
Bubblegram doesn't have ticketing, a knowledge base, visitor analytics, or canned responses. It does one thing: routes chat messages to Telegram so you can reply from there. If you need the broader support tooling, Tawk.to covers more ground.
Reply from Telegram.
Skip the dashboard.
Most support tools are overkill. Bubblegram routes messages to Telegram and gets out of the way.
Start for free