Compare / Tawk.to

Looking for a Tawk.to alternative?

Last updated October 19, 2026

Tawk.to is free and does a lot. People leave for the small things that add up: the badge costs $29/mo to remove, AI is another add-on, and the app feels dated next to newer tools.

Here’s what to use instead, depending on what’s bothering you.

Quick picks

If you wantTryFrom
No badge and AI included, cheapBubblegram$9/mo
A modern inbox with more channelsCrisp$0 for 2 seats
Open source and self-hostedChatwoot$0
Live chat with chatbot flowsTidio$0 for 50 conversations
A full helpdesk with strong AIIntercom$29/seat + $0.99/resolution

The alternatives

Bubblegram (that’s us)

  • Best for: small teams that want a clean widget, AI replies, and one simple price.
  • Price: free for 1 site, then $9/mo with no branding, unlimited conversations, and 500 AI credits.
  • Trade-off: no ticketing, knowledge base, or canned responses.

Assistant answers from your website. You reply from Telegram, so you see new chats like any other message. Try it free, no card needed.

Crisp

  • Best for: teams that want a polished inbox with email and more channels.
  • Price: free for 2 seats with no AI. Paid from $45/mo.
  • Trade-off: costs more as your team grows.

Chatwoot

  • Best for: teams that want free and open source, without a badge.
  • Price: free self-hosted, or free cloud for 2 agents.
  • Trade-off: self-hosting takes time, and the free cloud plan has no AI.

Tidio

  • Best for: online stores that want chatbot flows and Shopify features.
  • Price: free for 50 conversations a month, then $29/mo for 100.
  • Trade-off: conversation caps on every plan, and AI costs extra.

Intercom

  • Best for: support teams that are ready to pay for a full helpdesk.
  • Price: $29 to $132 per seat a month, plus $0.99 per Fin resolution.
  • Trade-off: a big jump from free.

How to choose

  • Is $0 the only budget? Stay with Tawk.to, or try Chatwoot.
  • Is it the badge and the add-ons? Bubblegram.
  • Do you want a nicer inbox with more channels? Crisp.
  • Do you run a Shopify store? Tidio.

Comparing on price only? See the Tawk.to pricing breakdown or Tawk.to vs Crisp.

Pricing at a glance

Bubblegram
Free $0/mo
Starter $9/mo
Pro $29/mo
Tawk.to
Free $0 (unlimited agents, branding shown)
Paid $29/mo per add-on (branding removal, AI Assist)

See the full breakdown on our pricing page.

Feature comparison

Feature Bubblegram Tawk.to
Reply from Telegram ✓ –
AI answers from your website ✓ ✓
No branding for under $10/mo ✓ –
AI and branding removal in one price ✓ –
Email channel ✓ ✓
Free plan available ✓ ✓
Setup in under 5 minutes ✓ ✓
Ticketing system – ✓
Knowledge base builder – ✓
Canned responses – ✓

What users say about Tawk.to

Strengths
  • Free live chat with unlimited agents and sites
  • Ticketing and knowledge base on the free plan
  • Visitor monitoring in real time
  • Canned responses built in
Weaknesses
  • Removing branding costs $29/mo
  • Add-ons are billed one by one and stack up
  • No way to reply from Telegram
  • Every reply happens in Tawk.to's dashboard or app

The bottom line

Switch to Bubblegram if

You want a widget without someone else's logo, AI replies that answer from your website, and one simple price. Bubblegram Starter is $9/mo for all of it, and you reply from Telegram.

Start for free →

Stay with Tawk.to if

You're fine with the Tawk.to badge and need ticketing, a knowledge base, and canned responses for free. For a $0 budget, it's hard to beat.

Common questions

What's the best Tawk.to alternative without branding?

Bubblegram Starter is $9/mo and removes branding, with unlimited conversations, 3 sites, and 500 AI credits a month. On Tawk.to, branding removal alone is $29/mo.

Is Tawk.to really free?

The core live chat is free with unlimited agents and sites. Removing the "Powered by tawk.to" badge is $29/mo, and paid AI Assist plans start at $29/mo. Each is billed separately.

Does Bubblegram have AI?

Yes. Assistant answers customers from your website and business details, in live chat and email. Approve each reply from Telegram first, or let it answer on its own. AI credits are included on every plan.

Does Tawk.to work with Telegram?

Not for replies. You answer customers in Tawk.to's dashboard or mobile app. With Bubblegram, each customer gets a topic in your Telegram group and you reply right there.

Can I move from Tawk.to to Bubblegram?

Swap the embed script, connect a Telegram group, and you're live. Old conversations stay in Tawk.to, but new ones start arriving right away.

Human-first, AI-assisted.
Talk to customers from Telegram.

Every customer channel in one place.
Resolve tickets yourself, or let AI handle them.

Start for free