Tidio pricing: what you'll actually pay
Last updated October 19, 2026
Tidio charges for two things at once: how many conversations you have, and how many of them its AI handles. Every plan caps conversations, and Lyro AI is billed separately on top.
That makes the price on Tidio’s pricing page a starting point, not your bill. A site with steady traffic and AI turned on pays for both meters every month.
Bubblegram works differently. Paid plans have unlimited conversations and include AI credits, so the price doesn’t move when your traffic does. Start free, no card needed.
Want the full feature comparison? See the Tidio alternative page, compare Tawk.to and Crisp pricing, or read Tidio vs Crisp.
Tidio pricing breakdown
- Live chat and basic ticketing
- Up to 10 seats
- 50 Lyro AI conversations, one time
- Everything in Free
- Higher conversation cap
- Basic analytics
- Price rises with conversation volume
- Advanced analytics and permissions
- Lyro AI sold as a paid quota
- Custom conversation volume
- Departments and multiple projects
- Dedicated success manager
Hidden costs
Upgrading raises the cap, it doesn't remove it. Free stops at 50 a month, Starter at 100, and Growth gets more expensive as volume climbs toward 2,000.
Tidio's AI chatbot isn't part of the plan price. Lyro starts at $32.50/mo for 50 AI conversations, on top of whatever plan you're on.
You pay for human conversations and AI conversations separately. A busy month can push both up at the same time.
What you'd actually pay
| Scenario | Tidio | Bubblegram |
|---|---|---|
| 1 site, under 50 conversations/mo | $0/mo | $0/mo |
| 1 site, 250 conversations/mo | $59/mo (Growth) | $9/mo |
| 1 site, 250 conversations/mo + AI replies | $91.50/mo (Growth + Lyro) | $9/mo (500 AI credits included) |
What Bubblegram costs
- 1 website
- 100 conversations/mo
- 50 AI credits to try
- 3 websites
- Unlimited conversations
- 500 AI credits/mo
- No branding
- 5 websites
- Unlimited conversations
- 2,000 AI credits/mo
- Email channel
No seats or per-message fees. See the full pricing page.
The bottom line
When Tidio's pricing makes sense
Tidio makes sense if you run a Shopify store and want chatbot flows tied to orders and carts, or if your traffic stays under 50 conversations a month and the free plan covers it.
When it doesn't
It gets expensive once traffic grows. Every plan meters conversations, AI is a second meter on top, and you can't predict next month's bill without predicting next month's traffic.
Common questions
What happens when I hit Tidio's conversation limit?
You move up a plan. Free stops at 50 conversations a month and Starter at 100. Growth is priced by volume, so more conversations means a higher monthly price.
Is Lyro AI included in Tidio's paid plans?
No. Lyro is billed separately, starting at $32.50/mo for 50 AI conversations. Growth plus the smallest Lyro quota is about $91.50/mo.
Does Tidio charge per seat?
Not anymore. Free, Starter, and Growth include up to 10 seats. You pay by conversation volume instead.
Does Bubblegram include AI replies?
Yes. Every plan includes AI credits: 50 to try on Free, 500 a month on Starter, and 2,000 a month on Pro. Assistant answers from your website, and you can approve each reply from Telegram before it's sent.
Does Bubblegram cap conversations?
Only on Free, at 100 a month. Starter ($9/mo) and Pro ($29/mo) have unlimited conversations, with no per-seat or per-message fees.
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