Add live chat to your site.
Reply from Telegram.
Telegram.One <script /> tag and your customers can reach you. Every conversation becomes a Telegram topic, with an AI assistant to help you reply.
Customers write on your site, you answer from the Telegram app.
Each customer gets their own thread with name, email, and full history.
Drafts replies from your website and notes. Send them, or let it answer.
An assistant that
knows your business.
Suggests replies in Telegram, or answers automatically.
Manage your plan and payment method. Invoices for every plan are in Billing.1 Download any of them as a PDF.
Need VAT on your invoices? Add your VAT number in Billing settings.2 It applies to new invoices.
Refunds are possible within 14 days of purchase.
Can you provide the invoice for my annual subscription?
14:32💡 Suggested reply🪄 Sent automatically
Sure. Your invoices are in Billing: framebox.com/billing.1 For a VAT invoice, add your VAT number in Billing settings.2
14:32Sent to the customer as an automated reply
Reads your website and notes. Answers only from those.
Approve drafts with one tap, or let it reply on its own.
Customers can ask for a person anytime. It never talks over your team.
Your support inbox,
in the same place.
Emails become topics. Replies leave from your domain.
Point Gmail, Outlook, or Cloudflare at the address we give you.
Answers arrive as you, in the thread the customer started.
Chat and email from the same customer share a topic.
Blends into your site.
Customize the widget to fit your brand, language and workflow.
Common questions
Do my customers need a Telegram account?
No. They chat in the widget or send you an email.
How does it work?
Customers message you from the widget or by email. You reply from your inbox or Telegram, and the reply reaches them the same way.
Can I get emails in Telegram?
Yes. Customer emails show up in your Telegram group, and your reply goes back to them by email.
Can AI answer for me?
Yes. Assistant answers common questions from your website and notes. Approve its drafts from Telegram or the inbox, or let it reply on its own. Every plan includes AI credits.
Will the AI make things up?
It answers only from your sources. When they don't have the answer, it stays quiet and your team takes over. Replies that mention prices or links missing from your sources are dropped.
Can customers reach a real person?
Always. Every automated reply comes with a Talk to a person button, and asking in words works too. The AI pauses and your team is notified.
How long does setup take?
Under 5 minutes. Paste the snippet on your site and connect your Telegram group.
What happens when I'm offline?
AI can reply for you. Everything else waits in your inbox or Telegram. If the customer has left the site, your reply reaches them by email.
Can my team respond too?
Yes. Anyone in your Telegram group can reply.
Can I customize the widget?
Yes. Colors, welcome message, and position. It matches your brand, not ours.
What websites does it work with?
Anything that supports a script tag: WordPress, Shopify, Webflow, Next.js, static HTML, and more.
How much does it cost?
Free for one website. Paid plans start at $9/mo (Starter, 3 sites), with Pro at $29/mo (5 sites, email channel).
Human-first, AI-assisted.
Talk to customers from Telegram.
Every customer channel in one place.
Resolve tickets yourself, or let AI handle them.